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Terms of service

Last updated: April 2026. “Suppr”, “we”, “us” and “our” refer to the team operating the Suppr recipe and nutrition service at suppr-club.com and the Suppr mobile app. By creating an account, signing in, or continuing to use Suppr you agree to these terms. If you do not agree, do not use the service.

The service

Suppr is provided “as is” for personal nutrition and recipe planning. Nutrition estimates, barcode data, and third-party recipe imports may be incomplete or inaccurate. Always verify critical dietary or medical decisions with a professional. Optional AI-assisted features (for example photo or voice meal logging) rely on third-party models; see the Privacy policy for how that processing works.

Eligibility

You must be at least 13 years old to use Suppr (or 16 in jurisdictions where GDPR applies without parental consent). By creating an account, you confirm you meet this age requirement.

Your content — licence you grant us

You keep the rights to everything you upload, import, or create in Suppr (“Your Content”). You are solely responsible for Your Content and for making sure you have the rights to share it.

So we can actually show, store, back up, and process Your Content on the service, you grant Suppr a non-exclusive, worldwide, royalty-free licence to host, store, copy, display, transmit, and create derivative versions of Your Content (for example resized images, parsed ingredient lists, derived macro totals, translations, AI-derived matches) and to sub-licence those acts to our sub-processors listed in the Privacy policy (Supabase, Vercel, OpenAI, Stripe, Apple, and others) strictly for the purpose of operating Suppr for you. This licence lasts for as long as Your Content is stored in Suppr and ends when you delete it or close your account. If you publish a recipe to the community feed, the licence extends for as long as that recipe remains public to allow us to keep showing it to other users who have saved it, subject to your right to unpublish at any time.

We do not claim ownership of Your Content, we do not use it to train AI models, and we do not sell it.

Acceptable use

You agree not to:

  • upload content you do not have the right to share, or that infringes another person’s copyright, trademark, privacy, or publicity rights;
  • scrape, reverse-engineer, overload, or otherwise misuse the Suppr service or its APIs;
  • use Suppr to harass, defame, threaten, or impersonate another person;
  • circumvent access controls, rate limits, or paywalls on Suppr or on any third-party service Suppr fetches on your behalf;
  • use automated tools to import content in a way that breaches the source site’s terms of service.

When Suppr fetches a URL on your behalf (for example a recipe import), we do so using an identifiedSupprBotuser agent that links to a public bot contact page, we do not circumvent access controls, and we respectrobots.txtwhere applicable. You remain responsible for choosing URLs that you are entitled to import.

Copyright — DMCA and takedown

We respect intellectual-property rights and follow the notice-and-takedown procedure in 17 U.S.C. § 512 of the Digital Millennium Copyright Act (DMCA) and, for UK and EU users, the equivalent notice-and-action process under the UK Online Safety Act and the EU Digital Services Act. If you believe content on Suppr infringes your copyright, please see our DMCA / takedown page for how to submit a notice. We may terminate the accounts of users who repeatedly infringe.

Subscriptions

Paid features may be billed through Stripe (web) or Apple’s App Store / Google Play (mobile). On mobile, payment is processed by the respective app store. Prices are shown before purchase in your local currency. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription:

  • iOS: Settings > Apple ID > Subscriptions
  • Android: Google Play > Payments & subscriptions
  • Web: Via the Stripe customer portal linked in your account settings

You can restore previous purchases at any time from the app’s paywall or settings screen. Refund policies follow the respective platform’s guidelines (Apple, Google, or Stripe).

Refunds (7-day policy)

If you’re unhappy with a Suppr subscription purchased on the web within the first 7 days of your billing period, email support@suppr-club.com and we’ll process a refund manually via Stripe. Mobile purchases made through the Apple App Store or Google Play are governed by the respective store’s refund policy — please use Apple’s “Report a Problem” or Google Play’s refund flow for those.

Termination

You can stop using Suppr and delete your account at any time from Settings. We can suspend or terminate accounts that breach these terms, abuse the service, or trigger repeated copyright notices.

Limitation of liability

To the maximum extent permitted by law, Suppr and its contributors are not liable for indirect, incidental, special, or consequential damages arising from use of the app. Nothing in these terms excludes liability that cannot be excluded by law (for example liability for death or personal injury caused by negligence, or for fraud).

Changes to these terms

We may update these terms from time to time. If a change is material we will tell you before it takes effect (for example by email or an in-app notice). Continued use of Suppr after the effective date means you accept the updated terms.

Contact

Questions about these terms: support@suppr-club.com.